Privacy Policy petir108 —
Your Data, Your Controls

Petir108 is an online gaming platform operating in Malaysia. We are committed to complying with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). This policy outlines your rights as a data subject and our responsibilities as a data controller.

Whenever you browse our website, use the mobile app, make a deposit, play games, or interact with our support team, we may collect certain information to ensure a smooth and secure experience for you.

We collect various types of information depending on how you interact with our platform. The following are the main categories of data we collect:

The information we collect is used transparently and only for legitimate purposes. The following are the primary uses of your data at petir108:

• Provide, operate, and maintain your platform account and services.
• Process deposit and withdrawal transactions securely and accurately.
• Verify your identity during the KYC process to ensure account security.
• Send important notifications related to your account, transactions, and platform updates.
• Detect and prevent fraud, money laundering, and other illicit activities.
• Meet the legal and regulatory obligations applicable to our operations.
• Enhance our platform and services based on member usage patterns.
• Provide effective customer support whenever you need assistance.

Petir108 does not share your personal information with third parties except in the following limited circumstances. Any sharing that occurs is based on legitimate need and carried out with strict controls.

• Service Providers: Technical partners who assist us in platform operations such as payment processing and cloud data storage. They are bound by strict confidentiality agreements.
• Legal Obligations: When required by law, court order, or directive from a competent authority in Malaysia.
• Fraud Prevention: In cases where sharing is required to investigate or prevent fraud, money laundering, or other criminal activity.
• With Your Consent: In any other case where you have given clear and explicit consent.

Petir108 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us recognise you on subsequent visits.

• Essential Cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use the platform to help us improve functionality and performance.
• Preference Cookies: Save your settings and preferences such as language and display theme.
• Analytics Cookies: Helps us understand platform usage patterns in aggregate, without identifying individual users.

We continuously invest in security infrastructure to protect your data. Our approach to security is multi-layered, ensuring comprehensive protection at every level.

• 256-bit SSL encryption for all data transmitted between your browser and our servers.
• Stored data is encrypted using internationally recognised industry standards.
• 24/7 monitoring of suspicious activity and cybersecurity threats.
• Strict internal access controls — staff can only access data required for their specific duties.
• Penetration testing is conducted regularly by independent third parties.
• Established incident response procedures in the event of a data breach.

Under Malaysia's Personal Data Protection Act 2010 and international best practices, you have the following rights regarding your personal data:

Petir108 does not retain your data longer than necessary. Retention periods are determined based on operational requirements and applicable legal obligations.

• Active account data is retained for as long as your account remains active with us.
• Financial transaction records are retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements.
• Security and access logs are retained for 12 months for fraud detection purposes.
• Following account closure, personal data will be deleted within 90 days unless legally required to be retained for a longer period.

The petir108 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors. Should we discover that a minor's data has been collected, we will take immediate steps to delete that information and close the account in question.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, our team is ready to help. You can reach us through the following channels:

• Live chat within the petir108 platform — available 24 hours a day, 7 days a week.
• Support email: [email protected] (reply within 24 hours on business days).
• The "Contact Us" section in your account settings within the platform.

We are committed to responding to all privacy-related enquiries within a reasonable timeframe. For data access or deletion requests, please provide your account number and clear details of your request to help us process it faster.